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DataTools for Lightspeed Retail (R-Series)
Troubleshooting
Data Tools - Customer Import Error - Sale.taxCategoryID must be set.
Data Tools - Customer Import Error - Sale.taxCategoryID must be set.
Updated over a week ago

Sale.taxCategoryID must be set. For no sales tax set taxCategoryID to zero.

To resolve this error, please select a default sales tax under Shop Settings in Lightspeed Retail:

1. In Lightspeed Retail navigate to "Settings".

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2. Select "Shop Settings"

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3. Select your Shop. Repeat Steps 3-5 if you have multiple shops.

select_a_shop.jpg

4. Select a default Sales Tax from the Sales Tax drop down menu.

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5. Select "Save Changes"

Note: When utilizing the Lightspeed Retail API "None" is not a valid Default Sales Tax. Setting up and selecting a "No Tax" Sales Tax as your Shop's default will work if you need to select a 0% default tax.

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