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Looking up gift cards in Lightspeed Retail (R-Series)

Updated today

Overview

Lightspeed's gift card Lookup tool can search by Lightspeed gift card serial number for gift cards sold on Shopify.

This tool can be found by navigating in Lightspeed to Customers > Gift Cards.

NOTE: When a Shopify gift card is sold and added to your POS, the shipping name on the Shopify order is attached to the gift card.

Step-by-step

  1. Navigate in Lightspeed to Customers > Gift Cards

  2. Enter the last four digits of the gift card serial number provided by the customer

Locate gift card by name

You can also find the Gift Card serial number by searching the customer's name under Customers > Payments.

Look for Gift Card under Type and there will be the serial number.


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