Overview
Lightspeed's gift card Lookup tool can search by Lightspeed gift card serial number for gift cards sold on Shopify.
This tool can be found by navigating in Lightspeed to Customers > Gift Cards.
NOTE: When a Shopify gift card is sold and added to your POS, the shipping name on the Shopify order is attached to the gift card.
Step-by-step
Navigate in Lightspeed to Customers > Gift Cards
Enter the last four digits of the gift card serial number provided by the customer
Locate gift card by name
You can also find the Gift Card serial number by searching the customer's name under Customers > Payments.
Look for Gift Card under Type and there will be the serial number.
