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Adding products to Shopify - Lightspeed (R-Series)

To make Lightspeed R-Series items available on Shopify, apply the add tag to the matrix and items.

Updated over 2 weeks ago

Overview

You can send complete product details with descriptions, images, tags, etc., directly from Lightspeed (R-Series) Retail to Shopify. Products will be created in Shopify based on their organization in Lightspeed.

How Lightspeed product types translate to Shopify

Lightspeed Retail (R-series)

Shopify

Lightspeed Matrix

Shopify Product with variants

Lightspeed Item (not part of a matrix)

Shopify Product with 1 variant

Tips when adding products

  • Complete product details before tagging - Ensure the product information is complete before tagging a Lightspeed product to be added to Shopify. Missing details can be manually added products directly on Shopify (Connect plan) or updated automatically from Lightspeed (Grow or Scale plans).
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  • Apply the "Add" tag - Products must be active(not archived) and tagged with the action tag "add".
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  • Draft status - All products are created in Draft status by default, turning off the "Create Products in Drafts Status" setting will create products in Active status. Just go to Apps > Shopify > Products & Variants.

Step-by-Step Guide

Adding Matrix Items to Shopify

  1. Open the matrix in Lightspeed R-Series

  2. Enter the add tag to the matrix tags field

  3. Tag at least one child item (all, if desired) with add for the Matrix product to be created on Shopify.

Alert: You must tag at least one child item for the Matrix product to be created on Shopify.

Tip: Apply the tag and pricing options to all child items by pressing the "Reset Items To Defaults" button.

Adding a Tag to Matrix in Lightspeed R-Series

Adding Single Items to Shopify

  1. Enter the add tag to the items tags field

  2. Press Save to update the item

Adding a Tag to a single item in Lightspeed R-Series

Products must be both active and tagged with the action tag "add". Once you add the tag in Lightspeed (R-Series), you can expect a new draft product to be created on Shopify within 2 minutes.


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