Overview
If the customer record does not exist in your POS when an order downloads, Accumula will create the customer record. The following fields are added to the record:
First Name
Last Name
Birthday
Phone Number 1 (Home Number)
Address
Email address 1
Customer Tag: "Shopify" plus your Accumula account name (Example: shopifyteststore)
Email Marketing Opt-in/out (Only available in Lightspeed R- Series)
ⓘ Note A complete physical address is required by Heartland to add a customer. If Heartland's address validation blocks an order, you may need to update the customer's address on Shopify before the order can be created in Heartland.