Overview
Mortar continuously updates Shopify inventory levels from your POS. But if you are ever unsure about inventory accuracy or have a sale pending, you can easily trigger an inventory update to select variants to ensure that inventory is synchronized.
To force an inventory update for select product variants, use the "Resync inventory" bulk action to update available inventory on Shopify.
Note: Mortar continuously updates Shopify inventory levels from your POS in real-time. You can force inventory updates using the "Resync inventory" bulk action.
If you need to force an update to product details like price, cost, or descriptions for select products, use the "Resync products & variant" bulk action.
Step-by-Step
Using the checkboxes, select products on the Shopify products page. The bulk action menu will appear at the bottom of the page.
From the Shopify bulk action menu
Choose the ellipses
Scroll down to select the “Resync inventory” action
Resync inventory to Shopify on-demand for select products
Mortar will queue the inventory of up to 1,000 of the associated variants to the next sync immediately. Depending on the size of your current sync queue, it may take a few minutes to update the products you selected.
When using "Select all" or more than 1,000 variants are selected, the inventory will be updated a few hundred variants per cycle until complete so as not to delay other parts of the sync.