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Enable new locations in Mortar
Enable new locations in Mortar

How to enable a new shop location.

Updated over a week ago

Overview

Adding a new location for a warehouse or opening a new location for a growing business is easy. We recommend mapping each of your locations in Shopify 1-to-1 with a location in your POS.

Alert! Lightspeed Retail (R-Series) users:

To expedite adding a new location, contact Accumula BEFORE adding a new shop location to Lightspeed Retail (R-Series).

Enabling a new shop can cause a large influx of item updates that will temporarily block Accumula from processing new orders from Shopify.

Mortar users

Note: To add a new location, you may need to update your Mortar plan.

Mortar app > Settings

  1. Select Edit to the right of an unmapped location

  2. Use the drop-down menus to link the Shopify location with a POS and register

  3. Enable the switch to sync inventory levels to this location

  4. Press the Save button

Existing Accumula users

Lightspeed Retail (R-Series) users: Before adding a shop, contact Accumula support. We will help you expedite the process of adding a location. During the process, we may temporarily turn off create and product details updates.

Step-by-step

Login to the Accumula app to enable your new shop location

  1. Accumula App > Locations

    1. Enable the new POS location

  2. Accumula App > Shopify > Locations

    1. Map any unmapped locations to each other,

    2. Turn on pickups if needed

  3. Accumula App > Shopify > Inventory

    1. Turn on settings as needed (match the other locations)

  4. Accumula App > Shopify > Allocation

    1. If using priority, set the location order to match Shopify,

    2. Enable ship from setting as needed.

Note: After enabling your new location, contact Accumula Support and request an inventory resync.

For help creating a brand new shop location in either Shopify or your POS, refer to their respective help centers for the most current instructions. If you have trouble finding the instructions, please ask a member of our support team for help.


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