Taxes on Shopify orders placed using Meta/Facebook
Quick Summary
Meta/FB checkout system deducting sales tax from payouts and suggestions for handling this situation.
Overview
If you have noticed that the Meta/FB checkout system is deducting sales tax from your payouts, it is important to understand that this information is related to the actual money transferred to your bank account and not reflected in the order information synced by Mortar from Shopify. Mortar does not currently have built-in functionality to pick up on these deductions since it does not interact with the actual payment system in Shopify that controls real-world funds.
Options
To handle this issue, here are some steps you can follow:
Make manual records: You can manually record the sales tax deductions in your records, such as your POS or accounting software like QuickBooks, to keep track of them.
Look for a report: Check if there is a report available within the Meta/FB checkout system that isolates these deductions. Having a separate report for tax deductions can help with reconciling your records and ensuring accurate accounting.
If you encounter any difficulties or have further questions, please reach out to our support team for assistance.