Overview
Setup for CommentSold with Mortar takes just a few simple steps. You can start converting social media comments into sales that will sync to Shopify, which Mortar will then sync with your POS.
CommentSold
Third-party sales channel that uses your Shopify inventory levels
Is not an POS
Step-by-Step
Within CommentSold:
Confirm that the Send Orders to Shopify setting is enabled
Setup > Shopify Sync > Send Orders to Shopify = Enabled
Mortar Settings:
In your Shopify Admin > Apps > Mortar > Settings
Press Advanced Settings
Turn off Update Inventory in your Accumula settings: Apps > Shopify > Inventory
Press Save Settings
Note: While not required, you can also turn off Update Products for a boost in sync performance.
Turning Update Inventory back ON
While Update Inventory is OFF inventory updates will queue up. When the Update Inventory setting is turned back ON, all inventory sold during the period will sync automatically with your POS.
If using CommentSold to manage an event, turn update inventory ON after each event to resume inventory syncing.
If using CommentSold as your primary online sales tool, periodically toggle inventory on to allow the sync to refresh inventory levels.
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